Privacy Policy
Your privacy is our top priority. We collect and process your personal information solely in compliance with the provisions set forth in this Privacy Statement.
- We only collect your information when necessary or for the completion of transactional activities.
- We retain your personal data only to meet legal requirements or fulfill the legitimate purposes for which the information was originally collected.
You may browse our website without submitting any personal data. If you visit our site without logging into a user account, your browsing activity remains anonymous, and we cannot identify your personal identity.
We greatly value your feedback. For any comments or suggestions, please reach out to our support team via email: service@mail.wkcrjd.com
1. Collection of Personal Data
The Company will never sell, trade, or lease customer personal data to any external third parties. All personal information collected through our online platform is only shared within our corporate group for internal operational needs.
When you register and create a user account, we may collect the following basic personal details:
- Full Name
- Delivery Address
- Email Address
- Contact Phone Number
- Date of Birth
- Gender
1.1 Purposes of Data Processing
Your collected personal data will be used for the following legitimate purposes:
- Arrange delivery and logistics services for your purchased products
- Provide real-time order updates and professional customer support
- Send you relevant product notifications and promotional information
- Process your orders and deliver requested services in accordance with your needs
Furthermore, the information you provide may also be used to:
- Manage and maintain your registered user account
- Verify and complete online payment transactions securely
- Monitor and analyze website access and downloaded content
- Identify website visitors and conduct anonymous user behavior analysis
- Deliver tailored product and service recommendations, unless you choose to unsubscribe
- Share your name and delivery address with authorized third-party partners, such as courier providers and suppliers, to ensure smooth order fulfillment
Note: For cross-border logistics and customs clearance procedures, courier service providers may request your ID information as required by international export regulations.
We reserve order records for archiving and compliance purposes. For data security, we cannot directly retrieve your private information on your behalf. You may log in to your account at any time to view, edit, and manage your order records, saved addresses, payment details, and subscription preferences.
You are solely responsible for safeguarding your personal information and account credentials, as well as preventing unauthorized access by third parties. The Company shall not be held responsible for any losses caused by improper password management, information leakage, or unauthorized account use.
2. Personal Data Security
We are fully committed to protecting the security, integrity and confidentiality of your personal data. Comprehensive protection measures have been implemented, including:
- Restricting internal data access to only authorized staff with legitimate operational needs
- Adopting advanced and updated technical security measures to block unauthorized access to our systems and databases
- Permanently and securely deleting personal data once it is no longer needed for collection purposes or legal obligations
All financial data transmission is protected by 128-bit SSL end-to-end encryption, an internationally recognized high-security standard that effectively prevents data interception and decryption.
3. Disclosure of Personal Data
We will not disclose your personal information to external organizations or third parties, except for trusted logistics and service partners who assist us in completing order delivery and after-sales services.
Your personal data may be disclosed only under special mandatory circumstances, including:
- When disclosure is necessary to prevent potential safety hazards and threats to personal life and property
- When required by local laws, judicial orders, or official law enforcement authorities
If you believe we have violated the terms of this Privacy Statement, please contact us at the official email: service@mail.wkcrjd.com
4. Updates to the Privacy Statement
The Company reserves the right to revise, amend or update this Privacy Statement at any time without prior notice. We recommend that you review this statement regularly to stay informed of our latest privacy protection policies.
5. Privacy Complaints & Inquiries
Should you have any concerns or dissatisfaction regarding our data processing practices and privacy issue handling, please submit your inquiry or complaint via our dedicated service email: service@mail.wkcrjd.com